Guides & Support

Helpful guides and tips to get the most from your mobility equipment hire.

Getting Started with Your Wheelchair

When you first receive your wheelchair, take time to familiarize yourself with all the controls and features. Adjust the seat height and footrest to your comfort level before using it extensively.

  • • Check brake controls are secure
  • • Ensure wheels are inflated to correct pressure
  • • Practice basic manoeuvring in a safe space
  • • Test on slopes if you plan to use them

Maintaining Your Mobility Scooter

Proper maintenance ensures your scooter operates safely and reliably throughout your rental period.

  • • Charge battery fully before first use
  • • Store in a dry location when not in use
  • • Check tyres before extended journeys
  • • Follow weight capacity guidelines

Safe Usage in Plymouth

Plymouth has varied terrain. Here are tips for safe usage across different areas of the city.

  • • The Hoe seafront has smooth, accessible pathways
  • • City centre has some steep cobbled areas to avoid
  • • Drake's Circus and Armada Centre are wheelchair accessible
  • • Parking is available at most shopping areas

Home Aids Safety

Your home aids are designed to enhance safety. Follow these tips for optimal protection.

  • • Test all grab handles are secure before using
  • • Clean bathroom aids regularly
  • • Don't exceed weight capacity limits
  • • Report any loose parts immediately

Need Help?

Our support team is available to answer questions and provide guidance on using your equipment safely.

Call Support: +44 (0)1752 123456